Knowledge is power. Knowledge combined with technical experience leads to confidence and efficient deployments of your solutions.

The Genesys Certified Professional (GCP) initiative ceritifies individuals supporting select Genesys products, including Inbound Voice, Routing Strategies and Voice Platform. This industry-recognized professional certification designates that an individual has comprehensive skills and training to support Genesys solutions in various business environments.

Genesys provides opportunities for individuals within a Partner's organization to obtain the knowledge that enables them to successfully design, build and support customer deployments. Genesys Certified Professional status assures this. This status is a key component of the requirements in the Genesys Partner Program, as well as in Gold Certification.

Partners with GCP status in their organization are tracked and identified in the Genesys Partner Directory, making it easier for customers to find the best partner for their needs.